

Great location right in front of the beach and the malecón. You can easily walk to a store and a myriad of restaurants and enjoy the nightlife as well. You also have street food vendors within a block if you really want some local flavor. They also have bikes with locks you can use :) The top floor terrace space is great with a view and cute lights for the nighttime plus a small pool to cool off and enjoy. Juanita was extremely welcoming and was even waiting for me at the door when I arrived! She answered all of my questions and told me I can send her a WhatsApp if I needed anything. Rooms are very clean, spacious, a/c, fridge, kitchen… and well equipped bathroom too The bed and pillows, I want to take them home 😂 I would definitely recommend this hotel and will book again for the next time I’m in town! 😊
Monica
June 2025

Very nice location, can’t be more central, lots of good restaurants nearby, and the sea view is fantastic. It’s right in the middle of where it’s happening in Chetumal. Comfy bed, spacious room, and they let me park my car in the courtyard. Staff is very polite, friendly and helpful.
Stephan
March 2025

The location is wonderful. I was taking a water taxi to Belize, so it was really convenient. It’s also right on the boardwalk with lots of activities and restaurants nearby.
Joanne
January 2025

Prime Location– Just steps from the malecón (boardwalk) and close to restaurants, shops, Luxurious Amenities super comfortable bed, free Wi-Fi, and the hot tub. Impeccable Cleanliness– The housekeeping team did an amazing job; everything was spotless . Friendly, Attentive Staff – From check-in to check-out, the team was welcoming and went above and beyond to assist with tours and local recommendations . **Great Value** – For the quality of service and facilities, the price was very reasonable .
Ximena
June 2025

Ala Residencias is our home away from home. The location is great, the rooms feel like it would be your own home on the seaside in the heart of the town. Waking up to the view from the balcony is the best. The staff and admin are so friendly and accommodating. Always ready to help. Juanita and Maura do their best to ensure that we are taken care of. Would definitely recommend and is the place for us whenever we are in Chetumal.
Emmanuel
September 2025

Everything was great. We asked if we could get a ground floor room due to my wife having difficulty with stairs, this was organised for us. On arrival we were two hours early but were allowed to check in early once the room was cleaned. On seeing the views from a first floor room we asked if there was any possibility of changing room this was also allowed. Other than a fantastic view the room was large, clean and very well equipped with self catering facilities. The bed was also very comfortable.
Richard
May 2024

The property is very well located and easy to get to restaurants and stores. The ladies working there are so friendly and were able to help with anything we needed. Having a larger room for a multi day stay was great and the 24 hour pool came in handy on the really hot days.
Katherine
October 2024

The staff is exceptional. I had packages sent in advance and they tool an effort to receive them (because of DHL, not the hotel). The room was large and very peaceful settings. The bed was comfortable, which is super important to us. And a very safe location.
Melanie
January 2025

The communication from Juanita was incredible. We got a late bus so would be arriving at 6am and she made the entire stay seamless and effortless. Sent a video of how to find the property and the keys and extending our check out time to 12. We were also able to leave our bags while getting food the next day too. The beds were incredibly comfortable and the facilities were perfect! Would absolutely recommend staying here!
Colette
March 2025

What an awesome room! 12’ ceilings with full width windows overlooking Chetumal Bay. Super comfy king bed with luxurious bedding and soft pillows. The massive TV was really nice. Loved the details and marble. This is the nicest hotel in Chet. Juanita was very sweet.
David
February 2024
Reservations:
+1 (888) 385-8465